All parts were wrapped securely
"All parts were wrapped securely and nothing was broken, chipped, cracked, or missing. I've bought furniture that had to be assembled from other companies that had all sorts of oroblems when I opened the box and saw what was waiting for me. I'd reached the point were I dreaded opening another box that I had to assemble. I'd ask myself can I live with the dents and chips and missing paint or am I gonna return this crap! So I was pleasantly surprised by this company. I did have a small problem with a screw that won't go all the way into one of the holes but I don't think anybody will end up crashing to the floor if they sit on the bench. The two benches are a perfect match for a small kitchen bistro table from the Pottery Barn, 18 years old and still in good shape. The two chairs that came with it didn't hold up nearly as well, so I'm very happy with these two benches that will replace those old chairs."